Important Information

Terms & Conditions

  • A 50% deposit is required to secure any bookings made.
  • ¬†Deposit Payment:
    • Local (SA) guests can make payment via EFT, direct deposit, or by credit card using PayFast
    • International guests can make payment by credit card using PayFast
  • Balance Payment:
    • Local (SA) guests can make payment via EFT, direct deposit, cash on arrival, or by credit card using PayFast
    • International guests can make payment by credit card using PayFast or cash on arrival
  • Upon receipt of full payment or a 50% deposit payment, the booking is considered as confirmed
  • If the booking date is less than 4 days before the arrival date, the full amount will be charged upfront, else a minimum of 50% deposit
  • Check-in time from 14h00
  • Check-out by 11h00
  • Accommodation rates are charged at full price during festival periods
  • Out Of Season rates are not applicable during festival periods and long weekends
  • We regret, no pets allowed
  • Free wi-fi is available in communal areas upon request of password
  • Linen, towels and toiletries are provided to each room
  • Free parking available to guests at own risk
  • Any damages, loss or theft of A la Montagne¬†property will be charged to guest’s bill
  • Lost keys will be charged to guest’s bill
  • Communal swimming pool is free of fencing and netting and is available to all guests at own risk
  • Smoking is not permitted inside the premises and is only allowed outside

 
Cancellation Policy:

When cancelling or changing a booking, the following charges are applicable:

  • If a booking is cancelled or modified from booking date to 30 days before date of arrival, 50% of the total price of the reservation will be charged
  • If cancelled or modified later or in case of no-show, the total price of the reservation will be charged